Chiltern Railways take a proactive approach in catching suspected fare evaders, especially because fare evasion is a major problem on their lines, causing a huge loss of revenue.
They regularly conduct operations at the gates, where tickets are scrutinised. Fraud investigators also occasionally check tickets on trains. If ticket issues are identified, the matters are then passed to their fraud team for further investigation.
You may have received a Notice of Intention to Prosecute from Chiltern Railways, which is the initial letter that is sent out to an individual who is accused of fare evasion. However, due to the volume of cases, most fare evasion prosecutions are handled by TIL (Transport Investigations Limited) on behalf of Chiltern Railways.
Chiltern Railways sometimes send out letters, requesting a formal interview under caution at Marylebone station, after they have completed an investigation. we are normally able to cancel the need for the interview if we are instructed on your behalf to seek a resolution.
Reeds Solicitors specialise in this area and have an excellent track record in securing out of court settlements, avoiding any form of criminal record. Please contact us through our contact page here. Alternatively, you can phone 0333 240 7373, or email us at fareevasion@reeds.co.uk.
You can read our reviews here.
What should I do if I receive the initial letter from Chiltern Railways or TIL (Transport Investigations Limited)?
The Notice of Intention to Prosecute gives you 14 days to respond. The initial letter from TIL allows 21 days.
This is an opportunity to outline any relevant mitigation and address the circumstances of the ticket infraction. If not handled correctly, the matter can escalate into a prosecution.
As part of our service, we would take over conduct of the matter and reply on your behalf to Chiltern Railways / TIL, seeking an out of court settlement. We would consider whether any supporting documents could increase your chances of success.
Chiltern Railways are able to apply to Trainline to view your ticket purchasing history. If further ticket issues would be revealed, we would need to carefully consider how to address this in the representations.
What should I do if I have received a court summons?
Chiltern / TIL prosecute cases in various Magistrates’ Courts, including High Wycombe, Oxford, Birmingham and Milton Keynes. Normally, there is a specific date to attend court.
In order to avoid a conviction, we would need to convince Chiltern Railways / TIL to withdraw the court summons and offer an out of court settlement instead. This involves outlining relevant mitigation and addressing any issues with the ticket infraction(s).
Even if the court date is only a few days away, we are still likely to be able to assist.
I have not received the initial letter from Chiltern Railways / TIL yet – can you still help?
Yes. We can reach out to Chiltern Railways proactively on your behalf, even before you have received the initial letter. Sometimes it can take 2-3 months for the initial letter to be sent out, because of the investigations taking place into the ticket history. Many of our clients want to avoid this nervous wait and do not want to rely on the post when the consequences of failing to reply can be so serious.
What fare evasion offences could I be prosecuted for?
Transport Investigations Limited (TIL), on behalf of Chiltern Railways, privately prosecute under two offences, depending on the circumstances:
s.5(3) of the Regulation of Railways Act 1889 – intentionally travelling on the Railway without having paid the fare.
The Regulation of Railways Act 1889 is normally the preferred charge. The allegation is that you have intentionally travelled without paying the correct fare. Typically, this may involve ‘short tickets’ which do not cover the full journey or ‘sandwich tickets’ where the middle part of the journey is not covered by the tickets. It is also an offence to ‘pay when challenged’, which involves travelling without a ticket and only seeking to buy one when encountering the inspector.
Railway Bye Law 18(1) & 17(1)- Entering a train for the purpose of travel without a valid ticket.
This alternative charge is very easy to prove, because it is committed by simply traveling without a valid ticket. There is no ‘dishonesty’ or ‘intention’ element to prove in court.
How can Reeds Solicitors help me with Chiltern Railways Prosecutions?
We have a vast amount of experience in a wide range of fare evasion cases. Having worked in this area for years, we also have direct contact details of the relevant prosecutors, which greatly assists in resolving matters promptly.
The starting point would be to arrange a virtual meeting, where we can obtain all of the information and background about the matter. Then we can draft written representations on your behalf, seeking an out of court settlement.
With our careful and considered approach, we are successful in the vast majority of cases.
We offer fixed fees which cover all of the work involved – so you have complete clarity in terms of costs.
Case Studies and Testimonials for Reeds Solicitors
Case study 1 – Transport Investigations Limited Settlement
B was caught traveling with a ticket, which only covered part of the journey into London Marylebone. His local station does not have any barriers, so he could board the train without a ticket and then purchase a ticket from Wembley to Marylebone on his trainline account. He had been doing this for over 6 months. He received the initial letter from TIL and replied but was informed that a ‘summons may now be issued’. Reeds Solicitors submitted representations on his behalf to TIL, carefully considering how to address the previous journeys and outline the client’s relevant mitigation points. TIL agreed to offer an out of court settlement.
Case study 2 – Chiltern Railways ‘Sandwich Ticketing’ offence
C purchased two tickets for each journey – one to get through the barrier onto the train and another to get through the barrier on arrival in Marylebone, with the middle part of the journey missing. This is known as ‘sandwich ticketing’. After obtaining C’s ticket history, Chiltern also identified a number of ‘false refunds’ on the account. Reeds Solicitors submitted detailed representations, with various supporting documents. The prosecutor said that they would normally prosecute this type of case but that they were persuaded by the mitigation to offer an out of court settlement on this occasion.
Case Study 3 – Uncooperative Behaviour wth a Chiltern Railways Revenue Protection Officer
D was spoken to by a Revenue Protection Officer and the interaction did not go smoothly. His behaviour was deemed uncooperative, and this was an underlying reason why the matter was proceeding to prosecution. Reeds Solicitors intervened, coming up with a plan of action, addressing all the relevant issues. An out of court settlement was reached.
Case Study 4 – Interview Under Caution Request
E received a letter from Chiltern, inviting him for a voluntary interview under caution. It was due to take place at Marylebone station, with a senior investigator from Chiltern’s fraud team. The allegation involved fraudulent refunds and ‘short tickets’. Reeds Solicitors were instructed to takeover conduct of the matter. We were able to cancel the need for an interview, which saved our client a lot of stress. Ultimately, the matter was settled out of court.
I would recommend them anytime. I was referred to Reeds by a friend and did not regret
contacting them.
Zoe and the team were friendly, reassuring and knowledgeable of all outcomes. I would recommend... read moreI was referred to Reeds by a friend and did not regret
contacting them.
Zoe and the team were friendly, reassuring and knowledgeable of all outcomes. I would recommend them anytime. read less
27/11/2023
Exactly what a lawyer should be Zoe was flawless with my case from start to finish. She was well prepared, extremely familiar with the facts, and answered every question I had quickly and clearly. When I... read moreZoe was flawless with my case from start to finish. She was well prepared, extremely familiar with the facts, and answered every question I had quickly and clearly. When I felt unsure, she reassured me quickly and made me feel calm and confident. I cannot recommend her work more highly - exactly what a lawyer should be. read less
E.W.
13/10/2023
Transport Investigations Limited Matter - Great professional firm Very happy to have found this firm online. After reading the reviews and testimonials, I knew that Nathan Seymour-Hyde would be able to help me out - he did not... read moreVery happy to have found this firm online. After reading the reviews and testimonials, I knew that Nathan Seymour-Hyde would be able to help me out - he did not disappoint. Turned around the whole situation in less than a week. Would highly recommend. read less
S.
20/02/2023
TFL matter - Expert Guidance From Nathan Many thanks to Nathan who expertly and professionally guided my son through the process of collecting essential mitigating evidence that he would not have been aware of. And of course,... read moreMany thanks to Nathan who expertly and professionally guided my son through the process of collecting essential mitigating evidence that he would not have been aware of. And of course, for presenting the evidence in a professional letter to TFL that resulted in his case being dropped. First class service. read less
Graham
20/02/2023
Fare evasion - TFL matter From the moment I received a letter telling me that I was going to be prosecuted, my heart dropped. I didn't know what to do with myself. My heart was... read moreFrom the moment I received a letter telling me that I was going to be prosecuted, my heart dropped. I didn't know what to do with myself. My heart was pounding non-stop. I didn't want to get convicted because of one silly mistake. So I went online, searching for help and I came across Reeds Solicitors LLP. They completely saved me. They put me in touch with Nathan Michael Seymour-Hyde and he was brilliant right from the start. Nathan was very knowledgeable, he knew exactly what he was talking about. He dealt with my case professionally and he was a pleasure to talk to. Nathan wrote to TFL on my behalf and they dropped my case thanks to his clear and polished email. Once again Nathan if you're reading this I want to thank you from the bottom of my heart! Thank you so much! I am extremely grateful for everything you done for me. Thank you for taking my case and helping me out. read less
Ismail
13/02/2023
Govia Thameslink matter Nathan is super helpful and solve my case within a week. Very professional and know what he need to do then give me the best advice. Very delightful experience highly recommend.
Lucy
25/01/2023
TFL matter - Highly Recommend Nathan I received the help from Nathan Seymour-Hyde. He helped me regarding a fare evasion accusation. From start to finish, I had huge support from Nathan, he was very professional and... read moreI received the help from Nathan Seymour-Hyde. He helped me regarding a fare evasion accusation. From start to finish, I had huge support from Nathan, he was very professional and sympathetic. Thanks to his work my case had a successful outcome. read less
Maggie
20/01/2023
TFL Court Case Nathan was really helpful in advising me and committed to helping me out of this case, spending long hours perfecting my draft and was always approachable when I had concerns.
Sana
20/01/2023
TFL 60+ matter I felt that from the very start that Nathan understood what I was going through. I had a requisition to attend court in 4 weeks and my mitigating circumstances for... read moreI felt that from the very start that Nathan understood what I was going through. I had a requisition to attend court in 4 weeks and my mitigating circumstances for an OOC settlement vs TFL had already been rejected. Needless to say I had a very low chance of success at this point and had given up all hope. I approached Nathan and we went through numerous drafts, submitting more than 10 supporting documents. We were successfully able to settle out of court with TFL within a week of submission. I could not recommend Nathan enough, he is the best for fare evasion cases re TFL. read less
F.N.
20/11/2022
Southeastern Trains Because I tried to avoid paying for the train fee and I was caught, the railway company opened a prosecution case on my name. My solicitor listened to my case,... read moreBecause I tried to avoid paying for the train fee and I was caught, the railway company opened a prosecution case on my name. My solicitor listened to my case, provided detailed information about what could be done, helped in structuring correctly the needed letters, and completing the other necessary procedures. Fortunately, my prosecution case was settled out of court, and I just had to pay a fine to the rail company, of around £350. This case had a successful ending only because of my solicitor, Mr. Nathan, who I am so thankful to read less
D.P
09/11/2022
Transport Investigations Limited Above and beyond! Nathan Seymour-Hyde helped me with what was a somewhat unusual case - securing a much needed out of court settlement. I felt well informed throughout the whole... read moreAbove and beyond! Nathan Seymour-Hyde helped me with what was a somewhat unusual case - securing a much needed out of court settlement. I felt well informed throughout the whole process and it’s clear that Nathan’s expertise was the reason for the end result. I was well supported throughout the process with all my questions answered quickly and professionally. It’s clear Nathan cared about my case and I would 100% recommend this firm to anyone having similar issues. read less
M.A.
10/10/2022
Southeastern Trains Nathan Seymour-Hyde was extremely professional and responsive in dealing with my train fare evasion matter. He displayed sound knowledge of how such matters are viewed by train companies and tailored... read moreNathan Seymour-Hyde was extremely professional and responsive in dealing with my train fare evasion matter. He displayed sound knowledge of how such matters are viewed by train companies and tailored an approach bespoke to my case to give the best chance for a successful outcome. Nathan showed an attention to detail in establishing the facts and was sympathetic to my circumstances. Nathan is personable, diligent and I felt reassured my matter was in safe hands. I am grateful for Nathan's service and I would highly recommend him to anyone seeking a solicitor. read less
T.A
20/09/2022
Northern Rail Nathan's advice was extremely valuable, and I am very glad I decided to get in touch with him for help. Northern Rail confirmed that they are offering me the opportunity... read moreNathan's advice was extremely valuable, and I am very glad I decided to get in touch with him for help. Northern Rail confirmed that they are offering me the opportunity of paying a fine with no criminal conviction. I'm extremely happy with this outcome - I was so distressed thinking about everything. read less
M.A.
12/09/2022
TFL 18+ zip card Dear Nathan Seymour Hyde, thank you so much for representing me on my fare evasion case. I have managed to avoid a prosecution and get off with a warning, and... read moreDear Nathan Seymour Hyde, thank you so much for representing me on my fare evasion case. I have managed to avoid a prosecution and get off with a warning, and it is all thanks to you that I can carry on with my future plans, unhindered by a criminal conviction. I am very grateful for all the hard work you've done. read less
A.U.
10/09/2022
Transport Investigations Ltd Nathan helped us with a fare evasion case against our student son. It was a very anxious time for us as a family. Nathan responded quickly to our out of... read moreNathan helped us with a fare evasion case against our student son. It was a very anxious time for us as a family. Nathan responded quickly to our out of hours request and professionally and courteously explained the potential consequences, outcomes and next step actions. He spoke kindly to our son and listened patiently, gathering the necessary details to assist our response, which was required within tight deadlines. Nathan called at times to suit us and worked in the background with Transport Investigation Ltd to better understand the issues and to prepare our best defence. The letter and evidence drawn up and presented was successful in withdrawing a court appearance and avoiding a criminal record. Nathan’s expertise in this area was evident throughout and I would not hesitate to recommend Nathan for matters relating to fare evasion. read less
S.A.
20/08/2022
Govia Thameslink I received a Notice of Intention to Prosecute from a train company saying that I would not only be fined but likely prosecuted for an invalidated ticket. Nathan at Reeds... read moreI received a Notice of Intention to Prosecute from a train company saying that I would not only be fined but likely prosecuted for an invalidated ticket. Nathan at Reeds responded to me within hours of me contacting Reeds for help. He arranged a meeting for the next business day, we spoke at length not only about the incident but about my background, and within 24 hours he had resolved the issue with the rail company. I was impressed by Nathan’s communication, his efficiency and how quickly he conducted and concluded the matter. After this experience I would say that Reeds Solicitors do exactly what they promise they would. read less
P.A.
13/08/2022
Chiltern Railway Matter Thank you very much for the great news on the out of court settlement and going the lengths to achieve this for me. Without your proactive approach, the consequences would... read moreThank you very much for the great news on the out of court settlement and going the lengths to achieve this for me. Without your proactive approach, the consequences would have been drastically different. No doubt no other specialist could have secured this level of success in such a short time, given the different advice they had all given me. read less
M.E.
13/06/2022
Transport Investigations Limited Matter From the moment I contacted Reeds I felt in safe hands. Nathan Seymour-Hyde phoned me very promptly about my situation and was sympathetic and easy to deal with. In my... read moreFrom the moment I contacted Reeds I felt in safe hands. Nathan Seymour-Hyde phoned me very promptly about my situation and was sympathetic and easy to deal with. In my case, I had personally corresponded several times with Chiltern Railways’ agents, seeking an out of court settlement, but despite this they said they still intended to prosecute. Nathan developed a comprehensive argument to seek to settle the matter out of court, and a few days later he contacted me to say we had been successful. I would whole-heartedly recommend Nathan. read less
W.B.
05/06/2022
TFL Freedom Pass Matter Nathan Seymour-Hyde was the most supportive and knowledgeable solicitor I have ever met. He showed tremendous support and guided me throughout the whole process. He patiently amended the representation letter... read moreNathan Seymour-Hyde was the most supportive and knowledgeable solicitor I have ever met. He showed tremendous support and guided me throughout the whole process. He patiently amended the representation letter many times and even worked on weekends given the tight deadline.
I was extremely nervous and anxious, but I also knew I was in safe hands! Can’t be more satisfied with the service! It was definitely the best outcome one can ever imagine to receive a Warning Letter from TFL. Couldn’t have achieved this without Nathan’s expertise and support. I can now relax and live my life again, all thanks to Nathan and Reeds! read less
L.M
05/05/2022
Thameslink Fare Matter Thank you so much for your service Nathan, I very much appreciate it. It really means a lot and you've potentially saved my job, so thank you once again.
S.T.
18/04/2022
TfL Counterfeit Ticket Case, Review, April 2022 I highly recommend Reeds Solicitors and Nathan Seymour-Hyde and I wouldn't go anywhere else. It was our first time we had contacted them as my child had committed serious offence... read moreI highly recommend Reeds Solicitors and Nathan Seymour-Hyde and I wouldn't go anywhere else. It was our first time we had contacted them as my child had committed serious offence with tfl. They had enough evidence to prosecute him and if he was prosecuted my child would have lost everything including his professional career. I really wanted to highlight that our case was a very difficult one.
We contacted a few solicitors I must say I didn't find the other solicitors approachable at all and all we were told its very difficult for my child not to be prosecuted. Luckily when searching online, Reeds Solicitors were listed I gave them a call from my very first call they were so so amazing helpful, professional and very understanding this was just reception staff. We were then put through to Sofia who was again amazingly helpful and was very reassuring and totally understood and very sympathetic with us. She kept us updated all the way throughout and any questions I had even though i made many contacts via phone and emails she was always very prompt getting back to me.
I would high recommend Nathan Seymour-Hyde. Nathan dealt with our case. He is very knowledgeable and very informative. always responded promptly to us. Really went that extra mile to help us. He was a breath of fresh air for us. Our case was extremely difficult to win and we really had no hope with the offence that was committed. We were very lucky to have been with Nathan. Nathan gave my son new life.
I would highly recommend Reeds Solicitors they are also lot cheaper than others and more so they care for their Customers. I felt for Reed it’s not all about making money it’s also about, professionalism, customer service and caring for people. Whole team are so friendly and approachable. They all work as a team.
Thanks a million Reeds Solicitors. read less
P.R.
18/04/2022
Chiltern Railways Matter Thanks Nathan Seymour-Hyde for your expertise in resolving my case with Chiltern Railways. You were really responsive, kind and professional. Your insight into the specific concerns of those... read moreThanks Nathan Seymour-Hyde for your expertise in resolving my case with Chiltern Railways. You were really responsive, kind and professional. Your insight into the specific concerns of those involved was clearly a huge factor in resolving my case out of court within 24 hours of our conference.
I really felt that you understood the potential personal and professional impacts of the case. read less
M.W.
06/04/2022
TfL Freedom Pass Matter I received a letter from TFL after being caught using my father's Freedom Pass. I found Nathan Seymour-Hyde incredibly professional, reliable and honest.
I was hesitant at first as I... read moreI received a letter from TFL after being caught using my father's Freedom Pass. I found Nathan Seymour-Hyde incredibly professional, reliable and honest.
I was hesitant at first as I haven’t had a solicitor before, however I am so pleased I chose Nathan to represent me. He responds fast to emails and provided a great statement for me which helped me win my case. I also found him incredibly reassuring through out the process and would highly recommend to anyone in need of a solicitor. read less
J.I.
30/03/2022
Southeastern Trains Matter I couldn’t recommend Nathan Seymour-Hyde and Reeds Solicitors more. From the very first email they were extremely fast at responding. Nathan was professional and extremely knowledgeable, and instantly helped to... read moreI couldn’t recommend Nathan Seymour-Hyde and Reeds Solicitors more. From the very first email they were extremely fast at responding. Nathan was professional and extremely knowledgeable, and instantly helped to put my mind at ease. In my meeting he took the time to cover all the bases to form a really solid mitigation. He was friendly and approachable and showed real understanding of my situation. I was thrilled when in under a week since first contacting Reeds I received an email from Nathan informing me that Southeastern had agreed to an out of court settlement. I undoubtedly would not have had this result if it weren’t for the exceptional work from Nathan. Thank you so much! read less
H.M.
20/03/2022
Chiltern Railways Matter via Transport Investigations Limited Nathan provided exemplary service and produced a positive outcome in such a way that I believe few other solicitors could have. I contacted Nathan with a short time-frame of... read moreNathan provided exemplary service and produced a positive outcome in such a way that I believe few other solicitors could have. I contacted Nathan with a short time-frame of a case that was being sought against me – he responded promptly and acted quickly. He explained the details of the legalities of the case and gave me reassurance through his detailed knowledge and extensive experience on similar casework. Through our conversation, he informed me of all of the possibilities of the case and explained his thought process and actions. Despite the odds seeming unlikely, Nathan provided a swift result and was genuinely elated to inform me that he had arranged an outcome that satisfied all parties. I cannot thank him enough for going above and beyond to ensure that this was resolved. read less
B.A.
19/03/2022
Transport Investigations Limited matter Thank you Nathan, although a mere ’thank you’ is patently insufficient for your work and diligence in resolving this matter so favourably for my daughter and I.
It’s been... read moreThank you Nathan, although a mere ’thank you’ is patently insufficient for your work and diligence in resolving this matter so favourably for my daughter and I.
It’s been a chastening experience for my daughter, especially with her career at stake and I’m so grateful to you for the professional and swift way you have dealt with this matter. You certainly gave me confidence in the comprehensive way you went about the matter and I’m very glad to have found you and used your services. read less
N.R.
10/03/2022
Transport Investigations Limited matter Thanks to Nathan Seymour-Hyde, who created a detailed plan of action, and bought the best possible outcome to my case. Nathan replied instantly to queries and is very understanding... read moreThanks to Nathan Seymour-Hyde, who created a detailed plan of action, and bought the best possible outcome to my case. Nathan replied instantly to queries and is very understanding towards anxious clients. I recommend you get him on your side, excellent job! read less
K.M.
01/03/2022
Southeastern trains matter I am writing to express my sincere and heartfelt appreciation and gratitude to Nathan Seymour-Hyde for helping me deal with my difficult legal problem. We went through many solicitors who... read moreI am writing to express my sincere and heartfelt appreciation and gratitude to Nathan Seymour-Hyde for helping me deal with my difficult legal problem. We went through many solicitors who thought they wouldn’t be able to help my case. When we contacted Nathan he responded right away letting me know he would help me. He did what other solicitors thought was impossible, and saved me from getting a criminal record. For this I will always be grateful. He kept me regularly updated throughout the process, providing support above and beyond what was expected. The personal and effective responses made a difficult time a lot more bearable.
I am extremely grateful for the insight and accurate expertise I received. I would highly recommend him to anyone who needs a professional, kind and understanding solicitor read less
J.L.
20/02/2022
Thameslink matter I want thank you because I'm extremely happy with the withdrawal of the case and all that you've done for me.
You dealt with the matter with real professionalism and... read moreI want thank you because I'm extremely happy with the withdrawal of the case and all that you've done for me.
You dealt with the matter with real professionalism and seeked to understand things from my perspective. I honestly can't thank you enough for helping me to save my professional career and remove any implications of doubt. I feel much better and my worries are now eased.
read less
I.V.
20/01/2022
TfL Matter - Freedom Pass I was accused of using my mother's freedom pass and received a court summons telling me I was going to be convicted of a criminal offence. I was incredibly stressed... read moreI was accused of using my mother's freedom pass and received a court summons telling me I was going to be convicted of a criminal offence. I was incredibly stressed as in my profession a criminal conviction immediately jeopardises my employability. I contacted Nathan with a week to spare, and he was incredibly professional and helpful and met with me that afternoon. He was realistic from the beginning and kept in touch with prompt emails and phone calls even outside normal working hours. We managed to get a positive result through his efforts!" read less
B.G
20/01/2022
TfL Matter Nathan I would like to express my heartfelt gratitude to you for all the hard work you did on my behalf. If it weren’t for your analytical skills and knowledge,... read moreNathan I would like to express my heartfelt gratitude to you for all the hard work you did on my behalf. If it weren’t for your analytical skills and knowledge, the matter wouldn’t have been settled by now. Your legal expertise and professionalism went above and beyond my expectations throughout the course of my case and I cannot thank you enough for your assistance.
You are an excellent solicitor and I really appreciate your passion, dedication and skilfulness.
I wish you all the best for the future and more successes to come your way. read less
N.M.
28/12/2021
TfL Matter I received the scary letter from TFL. As a 27 years old young adult who had lot at stake, I started to panic and to call different firms. Nathan was... read moreI received the scary letter from TFL. As a 27 years old young adult who had lot at stake, I started to panic and to call different firms. Nathan was the third (and the last) solicitor I talked to. From the first second I felt like he had experience with cases like mine. He was very professional, he had great questions and ideas and he was also able to offer a consultation outside of normal working hours.
He has sent the reply on a Friday to TFL and I received and email from him telling TFL agreed to issue me with a Warning Letter. I was over the moon.
I am grateful for Nathan and I highly recommend him if you have any problem with fare evasion read less
C.B.
20/11/2021
Thameslink Nathan was very quick in providing useful advise regarding my case making time to speak to me within a few hours of my request being sent through.
It was a... read moreNathan was very quick in providing useful advise regarding my case making time to speak to me within a few hours of my request being sent through.
It was a speedy, professional yet personable service with a good outcome at the end. I felt much less worried about the case knowing that Nathan was working on things in the background. read less
Client
20/11/2021
Transport Investigations Limited The solicitor Service that I received from Nathan was excellent. He acted quickly and decisively without wasting any time at all. The actions needed to be taken were perfectly simplified... read moreThe solicitor Service that I received from Nathan was excellent. He acted quickly and decisively without wasting any time at all. The actions needed to be taken were perfectly simplified and explained to me and it allowed me to fully understand my role in solving my situation. Nathan was very kind and caring, having empathy for my situation which was a massive help through the whole process. His comprehensive knowledge of the situation I was in, put me at ease and made me confident that he was the right person to help me. He is an excellent solicitor and the service that I have received from the company was second to none. I would fully recommend these services to anyone in any legal situation because of their excellent knowledge and understanding of legal processes and the speed of action and response they take . read less
R.A.
20/11/2021
Transport Investigations Limited Case In November 2021, I received a court summons for train evasion fare, because I had travelled without a valid rail pass. It was a foolish and uncharacteristic mistake on my... read moreIn November 2021, I received a court summons for train evasion fare, because I had travelled without a valid rail pass. It was a foolish and uncharacteristic mistake on my part wherein I did not realise the rail pass was expired until I showed it to the inspector. I sought out legal advice immediately. I contacted Reeds Solicitors, and spoke with Mr. Nathan Seymour-Hyde, who handled my case. From the very first email correspondence, Nathan was kind, professional, reassuring. He was also incredibly prompt in his responses, even before he was formally on board with my case. I immediately felt confident in his ability to attentively, quickly and intelligently manage my case, which was urgent, given that I had only a week before the court summons to get paperwork organised. Nathan handled the case expertly, relieving me of a huge amount of stress. Once he understood the particulars of my case by means of a video call, he proceeded to draft paperwork for an out of court settlement with incredible rapidity and attentiveness. Thanks to him, I managed to settle the matter out of court, which was a tremendous relief. I could not recommend Nathan more strongly: he was an incredibly competent, professional, organised and sharp-witted solicitor, but also a kind and attentive person, who did much to not only fight my case but to reassure me and to help me understand exactly what he could do for me, and how the legal system would work in this case. I will always be grateful to him for his help, advice and incredible professionalism. read less
B.N
20/11/2021
I highly recommend Nathan Seymour HydeHe helped out a family member regarding a fare Evasion accusation he was so professional from start to finish.
Donna Evans
10/11/2021
Thameslink matter I want to thank everything Reeds Solicitors and Nathan Seymour-Hyde have done for me. Not only did they maintain a great standard of professionalism throughout the process, but they were... read moreI want to thank everything Reeds Solicitors and Nathan Seymour-Hyde have done for me. Not only did they maintain a great standard of professionalism throughout the process, but they were understanding and caring too. read less
S.B.
01/11/2021
TfL Matter I was facing possible prosecution by the TFL for fare evasion and, after seeing positive reviews, I chose Nathan Seymour-Hyde from Reeds Lawyers. From before we even started the case,... read moreI was facing possible prosecution by the TFL for fare evasion and, after seeing positive reviews, I chose Nathan Seymour-Hyde from Reeds Lawyers. From before we even started the case, he made sure to answer all my questions to help put my mind at ease, even talking to my dad who had questions of his own. Nathan approached the case very professionally and covered every possible angle of it to ensure a positive result with no criminal conviction, which I'm very happy to say we got. He was amazing from beginning to end and would most definitely recommend him to anyone who found themselves in the position I did. read less
E.M.
11/10/2021
Transpenniene matter I just wanted to let you know about the response I had received today through the post. Nathan, I want to thank you very much for all the support and... read moreI just wanted to let you know about the response I had received today through the post. Nathan, I want to thank you very much for all the support and guidance received to solve this matter. I am extremely happy about the result and very grateful for your help. read less
S.A.
08/10/2021
Nathan Seymour-Hyde was an amazing solicitor and person to speak with. He promptly responded to emails and WhatsApp messages. However, what was even greater was his amazing advice. He explained... read moreNathan Seymour-Hyde was an amazing solicitor and person to speak with. He promptly responded to emails and WhatsApp messages. However, what was even greater was his amazing advice. He explained each issue with clarity and cohesion and was extremely understanding and considerate of the nuances of a fare evasion issue. He went beyond the time frame of the consultation and did not rush or make me feel pressured at any point. He deals with the matter fast and we have got an amazing result with no criminal record. He is everything you want in a solicitor handling a fare evasion matter. I would highly recommend his service and this firm. read less
Mario Smit
20/09/2021
Transport Investigations Ltd. Matter My son required a solicitor for a situation he found himself in, with a court date 10 days away and none of our family having ever experienced this type of... read moreMy son required a solicitor for a situation he found himself in, with a court date 10 days away and none of our family having ever experienced this type of situation before, I came across Reeds from an internet search as have significant experience with the type of issue my son was facing.
I rang Reeds late on Thursday afternoon and on Friday morning I received a call from Nathan Seymour Hyde at the Reeds Oxford office. Whilst Nathan was attentive, he was also fair, realistic offering a dual perspective and put both mine and my sons worrying minds at ease especially regarding the short timescale and stated that there were no guarantees of success but that he would do his best.
I appreciated the prompt call initially and Nathans overall honesty with regards to the potential outcome and he set out a plan and an agreed way forward. I can honestly say Nathan did everything he said he was going to do, he was available, he responded to e mails and sent the correspondence on our behalf in a timely manner.
I’ll admit I’m naturally sceptical and I didn’t hold out much hope of a satisfactory conclusion when I first made the call to Reeds but I was absolutely blown away when I had a phone call and a follow up email from Nathan on Wednesday evening (4 working days after I had first spoken to him) advising of a satisfactory solution and outcome for all parties.
I cannot tell you how grateful both myself and my son are and I would have absolutely no hesitation recommending Reeds especially Nathan to anyone, absolutely outstanding
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Q.M.
11/09/2021
Thoroughly Recommended My solicitor has been extremely professional, and his confidence has put my mind at rest. Most importantly I got the result that I wanted! Thoroughly recommend!
Client
18/08/2021
Out of Court Settlement The solicitor who took on my case took a statement; we spoke about my situation in depth. He was very honest and though the odds may have been against us,... read moreThe solicitor who took on my case took a statement; we spoke about my situation in depth. He was very honest and though the odds may have been against us, he was able to come up with a good plan of action. Throughout the process there was great communication between us and a week or so later, he informed me I was able to settle out of court with no criminal conviction. read less
Client
01/08/2021